EMR Support – Bizmatics Inc. – Andheri, Mumbai

From 2 to 7 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Company: Bizmatics India Pvt Ltd

Profile - EMR Support

Experience: 2+ Years

Location: Andheri - East, Mumbai

Job Description:

Role Responsibilities

  • Respond to the physician issues and queries regarding the software workflow (this may include, but are not limited to, workflow issues, application errors, user access, etc.)

  • Receive, analyze, and process the requests submitted via e-mail, Cases, and voice mails, inbound calls.

  • Track, add the appropriate comments to, and close or escalate the tickets and related issues in a timely manner

  • Proactively manage the incident situations

  • Drive resolution of the support issues, incidents, and problems

  • Understand the latest configurations and changes of Prognocis

  • Participate in the development of knowledge management and training content

  • Participate in change management processes and provide information on issues and workflows encountered by the service desk or received from client

Qualifications Requirements

  • Experienced in EMR Background includes workflows and functionality. Not limited to any particular modules or workflow

  • Clinical care delivery experience Implementation and Support

  • Good Communication and Team player

  • Demonstrates a service philosophy in all interactions with clinicians and colleagues

  • Experience in analyzing quantitative and qualitative data

  • Experience in one or more of the EMR Application


  • Experience in EMR system integration with other clinical systems

Interested candidates please share your CV on below email ID.

Email: rohit.naik@bizmaticsinc.com

Cell: 7977938392


UG:Any Graduate

PG:Any Postgraduate

Doctorate:Any Doctorate

Company Profile

Bizmatics India Pvt Ltd

Bizmatics India Pvt Ltd

Bizmatics, founded in early 2002, provides clinical and business productivity suites and services to healthcare providers. Our first product, PrognoCIS, in the series of solutions we have planned, is an Internet based enterprise class Electronic Medical Record (EMR) solution.Accompanied by powerful scheduling module and connectivity with Labs, radiology, fax servers and practice management solutions, PrognoCIS helps clinics to transition into a paperless office. In addition to EMR, Bizmatics also has a Patient Portal solution fully integrated with EMR. Bizmatics headquarters is located in Cupertino, CA and has customers across all over US.

Company Info
View Contact Details+

Contact Company:Bizmatics India Pvt Ltd



Not Disclosed by Recruiter

Role Category:

Voice / Blended


Technical Support - Voice / Blended

Employment Type:

Full Time, Permanent